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Status of Worldwide Payment Gateway APIs (WPG) only - secure.worldpay.com
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Authorisations ? Operational
Authorisations (International) ? Operational
Authorisations (United States) ? Operational
Authorisations (Latin America) ? Operational
3D Secure ? Operational
Portals ? Operational
Merchant Admin Interface/Business Manager ? Operational
Tokens ? Operational
Hosted Payment Pages ? Operational
Exemptions ? Operational
Payouts ? Operational
VISA Direct ? Operational
VISA Original Credit Transaction (OCT) ? Operational
Mastercard Send ? Operational
Mastercard Payment Transaction (PT) ? Operational
Alternative Payment Methods (APMs) ? Operational
China Union Pay ? Operational
Klarna ? Operational
Sepa Direct ? Operational
IDEAL ? Operational
PAYPAL ? Operational
WeChat Pay ? Operational
Other APMs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance Oct 6, 2024 06:00-11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 20, 2024 - 09:47 UTC
Scheduled - This maintenance affects Business and Corporate Gateways.

We will perform maintenance activities of our services to continue database upgrade activities on our Worldwide Payment Gateway. This ensures our services are running secure and have compliant software versions.

Services affected

Card Payouts: Mastercard and Visa Payout attempts will be queued and processed after maintenance is complete. Visa Direct Payouts and Mastercard Send Payouts will not be affected.

Merchant Administration Interface: The Merchant Administration Interface will be unavailable for up to 240 minutes.

Order Inquiries: Order Inquiries will be unavailable for up to 240 minutes. If you have integrated Order inquiry responses into your payment processing, then this could cause impact during our maintenance.

Order Modifications / Autocapture: You can still send us Order Modifications or Autocaptures during the maintenance period, but they will be queued. Please don’t resubmit Order Modifications. All queued Order Modifications and Autocaptures will be cleared by the end of the maintenance period.

Order Notifications: Notifications will be queued for up to 240 minutes. All queued Notifications will be cleared by the end of the maintenance period.

Pay As Order: Pay As Order requests submitted will fail if the original order is older than three days. We recommend resubmitting any failed requests after the maintenance is complete to process the payment successfully.

Online Refund Processing: Online Refund Processing will be unavailable for up to 240 minutes.

Payment processing that does not rely on any of the above services will be available throughout the maintenance.

Error messages

Pay As Order: Pay As Order requests during the maintenance will return the following error message:



Order Inquiries: Order Inquiries will return the following error:



Previous maintenance dates

26 January 2023
27 April 2023
29 June 2023
7 September 2023
26 October 2023
25 January 2024
16 May 2024
25 July 2024

For further support please contact your Relationship Manager, or Client Success Manager.

Sep 19, 2024 - 12:59 UTC
Past Incidents
Oct 6, 2024

No incidents reported today.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.