All Systems Operational

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Status of Worldwide Payment Gateway APIs (WPG) only - secure.worldpay.com
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Authorisations ? Operational
Authorisations (International) ? Operational
Authorisations (United States) ? Operational
Authorisations (Latin America) ? Operational
3D Secure ? Operational
Order Modifications Operational
Tokens ? Operational
Hosted Payment Pages ? Operational
Exemptions ? Operational
Portals ? Operational
Merchant Admin Interface/Business Manager ? Operational
Payouts ? Operational
VISA Direct ? Operational
VISA Original Credit Transaction (OCT) ? Operational
Mastercard Send ? Operational
Mastercard Payment Transaction (PT) ? Operational
Alternative Payment Methods (APMs) ? Operational
UnionPay ? Operational
Klarna ? Operational
Sepa Direct ? Operational
IDEAL ? Operational
PAYPAL ? Operational
WeChat Pay ? Operational
Other APMs ? Operational
Functional Integration Environment Operational
WPG Operational
Tokenstore Operational
Wallets Operational
Apple Pay Operational
Google Pay Operational
Samsung Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly Security Maintenance Jul 21, 2025 00:00 - Jul 23, 2025 00:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jun 25, 2025 - 08:52 UTC

Monthly Security Maintenance Aug 25, 2025 00:00 - Aug 27, 2025 00:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jun 25, 2025 - 08:53 UTC

Monthly Security Maintenance Sep 22, 2025 00:00 - Sep 24, 2025 00:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jun 25, 2025 - 08:53 UTC

Monthly Security Maintenance Oct 27, 2025 00:00 - Oct 29, 2025 00:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jun 25, 2025 - 08:54 UTC

Monthly Security Maintenance Dec 1, 2025 00:00 - Dec 3, 2025 00:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jun 25, 2025 - 08:55 UTC
Jul 2, 2025

No incidents reported today.

Jul 1, 2025
We have resolved issues with authorisations
Resolved - We have resolved the technical issue on authorisations. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jul 1, 01:37 UTC
Investigating - We are currently experiencing a technical issue on authorisations. Technical resources are working to identify and resolve the issue as a matter of priority.
Jul 1, 01:18 UTC
Jun 30, 2025
We are investigating potential issues with Functional Integration Environment - Tokenstore
Resolved - We are investigating potential issues with Functional Integration Environment - Tokenstore
Jun 30, 17:32 UTC
Investigating - We are investigating potential issues with Functional Integration Environment - Tokenstore
Jun 30, 17:09 UTC
We are investigating potential issues with Functional Integration Environment - Tokenstore
Resolved - We are investigating potential issues with Functional Integration Environment - Tokenstore
Jun 30, 16:54 UTC
Investigating - We are investigating potential issues with Functional Integration Environment - Tokenstore
Jun 30, 14:26 UTC
We have resolved issues with Mastercard Payment Transaction
Resolved - We have resolved the technical issue with Mastercard Payment Transaction. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 30, 16:29 UTC
Investigating - We are currently experiencing a technical issue with Mastercard Payment Transaction. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 30, 15:20 UTC
We have resolved issues with authorisations
Resolved - We have resolved the technical issue on authorisations. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 30, 14:49 UTC
Investigating - We are currently experiencing a technical issue on authorisations. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 30, 13:44 UTC
We have resolved issues with VISA Original Credit Transactions
Resolved - We have resolved the technical issue with VISA Original Credit Transactions. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 30, 13:57 UTC
Investigating - We are currently experiencing a technical issue with VISA Original Credit Transactions. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 30, 13:52 UTC
We have resolved issues with authorisations
Resolved - We have resolved the technical issue on authorisations. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 30, 13:57 UTC
Investigating - We are currently experiencing a technical issue on authorisations. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 30, 13:52 UTC
We are investigating potential issues with Functional Integration Environment - Tokenstore
Resolved - We are investigating potential issues with Functional Integration Environment - Tokenstore
Jun 30, 13:57 UTC
Investigating - We are investigating potential issues with Functional Integration Environment - Tokenstore
Jun 30, 13:51 UTC
We have resolved issues with Tokens
Resolved - We have resolved the technical issue with Tokens. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 30, 13:57 UTC
Investigating - We are currently experiencing a technical issue with Tokens. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 30, 13:51 UTC
We have resolved issues with Mastercard Payment Transaction
Resolved - We have resolved the technical issue with Mastercard Payment Transaction. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 30, 13:56 UTC
Investigating - We are currently experiencing a technical issue with Mastercard Payment Transaction. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 30, 13:43 UTC
We are investigating potential issues with Wallets - Samsung Pay
Resolved - We are investigating potential issues with Wallets - Samsung Pay
Jun 30, 13:56 UTC
Investigating - We are investigating potential issues with Wallets - Samsung Pay
Jun 30, 13:42 UTC
We have resolved issues with Ideal
Resolved - We have resolved the technical issue with Ideal. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 30, 03:46 UTC
Investigating - We are currently experiencing a technical issue with Ideal. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 30, 03:45 UTC
Jun 29, 2025
We have resolved issues with authorisations
Resolved - We have resolved the technical issue on authorisations. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 29, 17:03 UTC
Investigating - We are currently experiencing a technical issue on authorisations. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 29, 16:21 UTC
Jun 28, 2025

No incidents reported.

Jun 27, 2025
We have resolved issues with authorisations
Resolved - We have resolved the technical issue on authorisations. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 27, 22:22 UTC
Investigating - We are currently experiencing a technical issue on authorisations. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 27, 21:31 UTC
Jun 26, 2025
Quarterly Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 16:00 UTC
Scheduled - As communicated, some services will be unavailable due to planned maintenance.

Payment Processing that does not rely on those services will be unaffected.

Please reach out to your Relationship Manager if you did not receive communications.
Jun 12, 10:22 UTC
We have resolved issues with China Union Pay.
Resolved - We have resolved the technical issue with China Union Pay. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 26, 18:54 UTC
Investigating - We are currently experiencing a technical issue with China Union Pay. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 26, 18:00 UTC
We have resolved issues with authorisations
Resolved - We have resolved the technical issue on authorisations. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 26, 06:15 UTC
Monitoring - We are continuing to experience a technical issue on authorisations. Our technical resources continue to work to resolve the issue as a matter of priority.
Jun 26, 05:57 UTC
Investigating - We are currently experiencing a technical issue on authorisations. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 26, 05:46 UTC
We have resolved issues with Visa Direct Payouts
Resolved - We have resolved the technical issue with Visa Direct Payouts. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 26, 06:03 UTC
Investigating - We are currently experiencing a technical issue with Visa Direct Payouts. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 26, 05:46 UTC
Jun 25, 2025
We have resolved issues with an Alternative Payment Method
Resolved - We have resolved the technical issue with an Alternative Payment Method. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 25, 06:32 UTC
Investigating - We are currently experiencing a technical issue with an Alternative Payment Method. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 25, 06:17 UTC
Jun 24, 2025
We have resolved issues with authorisations
Resolved - We have resolved the technical issue on authorisations. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 24, 07:46 UTC
Identified - We are continuing to experience a technical issue on authorisations. Our technical resources continue to work to resolve the issue as a matter of priority.
Jun 24, 07:34 UTC
Investigating - We are currently experiencing a technical issue on authorisations. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 24, 07:31 UTC
We have resolved issues with authorisations
Resolved - We have resolved the technical issue on authorisations. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 24, 05:11 UTC
Investigating - We are currently experiencing a technical issue on authorisations. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 24, 01:17 UTC
We are investigating potential issues with Wallets - Apple Pay
Resolved - We are investigating potential issues with Wallets - Apple Pay
Jun 24, 03:22 UTC
Investigating - We are investigating potential issues with Wallets - Apple Pay
Jun 24, 03:02 UTC
We are investigating potential issues with Wallets - Apple Pay
Resolved - We are investigating potential issues with Wallets - Apple Pay
Jun 24, 02:47 UTC
Investigating - We are investigating potential issues with Wallets - Apple Pay
Jun 24, 01:17 UTC
We are investigating potential issues with Wallets - Google Pay
Resolved - We are investigating potential issues with Wallets - Google Pay
Jun 24, 02:02 UTC
Investigating - We are investigating potential issues with Wallets - Google Pay
Jun 24, 01:59 UTC
Jun 23, 2025
We are investigating potential issues with Functional Integration Environment - WPG
Resolved - We are investigating potential issues with Functional Integration Environment - WPG
Jun 23, 04:35 UTC
Investigating - We are investigating potential issues with Functional Integration Environment - WPG
Jun 23, 04:18 UTC
Jun 22, 2025

No incidents reported.

Jun 21, 2025
We are investigating potential issues with Functional Integration Environment - WPG
Resolved - We are investigating potential issues with Functional Integration Environment - WPG
Jun 21, 04:45 UTC
Update - We are investigating potential issues with Functional Integration Environment - WPG
Jun 21, 04:19 UTC
Monitoring - We are investigating potential issues with Functional Integration Environment - WPG
Jun 21, 04:18 UTC
Investigating - We are investigating potential issues with Functional Integration Environment - WPG
Jun 21, 04:16 UTC
Jun 20, 2025
We are investigating potential issues with Functional Integration Environment - Tokenstore
Resolved - We are investigating potential issues with Functional Integration Environment - Tokenstore
Jun 20, 13:22 UTC
Investigating - We are investigating potential issues with Functional Integration Environment - Tokenstore
Jun 20, 13:16 UTC
Jun 19, 2025

No incidents reported.

Jun 18, 2025
We have resolved issues with Exemptions
Resolved - We have resolved the technical issue with Exemptions. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 18, 03:46 UTC
Investigating - We are currently experiencing a technical issue with Exemptions. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 18, 03:35 UTC
We have resolved issues with Ideal
Resolved - We have resolved the technical issue with Ideal. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jun 18, 02:36 UTC
Investigating - We are currently experiencing a technical issue with Ideal. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 18, 02:19 UTC
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